It can be a stressful time before, during and after your pet’s surgery. We have included a few tips below that may help.
Please call our office a day or two ahead of time to check the date. We generally call to remind you, but not all messages are listened to. We prefer admissions between 8 am and 8.45am. Then 9 am until approx 10 am. Please note: the hospital closes for 15 minutes for Team Meeting at 8.45 am.
FOOD/WATER: No food after midnight and the morning of surgery. A small sip of water in the am is OK.
Due to the hospital’s sanitization procedure, it is not possible to assure return of items such as toys or blankets and we request personal items for your pet not be left
Bring any medications that your pet is taking or food if your pet is on a special diet.
The surgery day starts at 8.30 am and routinely goes to 5 or 6 pm. If your pet does not have surgery until the afternoon, please do not be concerned. Our day moves as fast or as slow as each patient needs.
We need you to sign the consent form and point out the side we are working on. This is a normal safety check. After your pet is admitted to the hospital, the attending surgeon will check the plan. In most instances, your pet will receive sedation 1-3 hours prior to anesthesia. We place an IV catheter in all surgical patients. After surgery, it is normal for the surgeon to call you, although not always immediatley after. If you miss the call, please check voicemail as we will leave a detailed message. If for some reason you have not received a phone call by 6:30 pm please call the office at (813) 901-5100.
Your pet will stay in our hospital at least one night.
We update every pet owner via phone the following morning between 9:30am – 10:30am. Please do not call until you have heard from us during the 9.30-10.30 am hour.
We have a skilled staff member on duty throughout the night caring for your pet. Please feel free to call during the night for updates. If you call and the phone goes to voicemail, hospitalized patients are being actively cared for. Please call back a little later.
Discharge times are Mondays through Thursdays from 12:00 pm – 5:00 pm and Fridays from 10:00 am – 4:00 pm.
We provide medications, written instructions and answer any questions during discharge. Copies of x rays are provided on request.
The office is closed weekends and major Holidays. A Team member checks voicemail messages daily with the last check at 8pm. Please call 813-901-5100 if you want to leave a message. Do not call a back office number that may have come up on your caller ID.
We prefer that you have a General Veterinarian who you work with and all patient visits to our office are communicated to your Veterinarian. Copies of these communications are available to you on request.